Can-Am Defender Heavy-Duty Ball Joints

UTV Direct Return Policy

Eligible items may be returned within 30 days of receiving your order. All returns must be submitted through the UTV Returns Center and are subject to inspection before a refund or exchange is processed.

• Items must be returned within 30 days of receiving them.
• Items must be returned in new, undamaged, uninstalled condition and in the original packaging.
• Windshields with the protective covering removed are not returnable.
• Special-order and custom items are non-returnable.
• Return shipping expenses are the responsibility of the customer unless UTV Direct shipped the incorrect item in error.
• Exchanges will not be shipped until the return has been received and inspected.
• The original shipping cost may be deducted from any returned order that received free or shared shipping when the order was placed.
• Returned items that do not meet return requirements may be denied a refund or exchange.

During checkout, we ask for your year, make, and model. UTV Direct is not required to verify fitment on the products selected. It is ultimately the customer’s responsibility to confirm that the products ordered are correct for their vehicle. Fitment information is listed on each product page. If you are unsure, please contact our sales team before placing your order.

Refund timing may vary. You should generally expect to receive your refund within four weeks of giving your package to the return shipper, although many refunds are completed more quickly. This time period includes return transit time, inspection/processing time, and bank/payment processing time.

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Return authorization emails are typically sent within 2 business days. Please check all email folders, including spam and promotions folders.